# Tuesday, July 11, 2006
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So for the past several MONTHS, every time I logged into delta.com to check my SkyMiles balance, I get a pop-up window (probably supposed to be a survey or an ad or something) that is apparently not a valid page:

So thinking that Delta has no idea of what was going on (I was probably right) I sent their web support an email telling them that they've had a web page error for several months.  A little over 25 hours later, I get the following form letter:

Thank you for contacting Delta Air Lines.

Our 24-hour Online Customer Support Desk is available to help you with any questions you may have regarding delta.com. Please feel free to contact us at 888-750-3284 so that we may assist you with your navigational or web-related needs.

We appreciate your interest in Delta Air Lines.

Sincerely,

Online Customer Support Desk

Way to go, Delta.  You've addressed my needs perfectly.  And there is about a 0% chance I'll bother to call you because we all know I'd get someone that doesn't even speak English, much less someone that has ever flown on a Delta Air Lines flight. 

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